Frequently Asked Questions

If you're not satisfied with your purchase,
the fastest way to request a refund is by contacting us via email. Let us know
the issue you’re facing, and we’ll get back to you within 24 hours with the
most efficient solution.

You can submit your product details through
our Warranty page. Our technical team will reach out to you within 24 hours.

To initiate a return, please contact us at
support@alltotive.com. If your return request is approved, we will provide
detailed instructions on how and where to send your package. Please note that
we cannot accept returns without a prior request. For more details, please
contact us or refer to our Return Policy.